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Graduate School of Management Annual Dinner - April 4th, 2001
Saatchi
& Saatchi’s mission is to be revered as a hothouse of world-changing
ideas that transform our client’s businesses, brands, and reputation.
So
with an attitude like that, there was no chance that this was ever going
to be a straight up presentation. Tonight I want to talk about subjects
I’m passionate about, and that I believe can transform your businesses,
brands, and reputations.
I
want to demonstrate the importance of social cohesion in creating a stable
operating environment for business, and I will judge the evening to have
been a success if you leave here inspired to involve your business in
a constructive, optimistic way with the communities where you operate.
So
let us begin.
Up
until about the time of the Reformation, the single greatest force for
social cohesion was the Church. It crossed geographic, political and socio-economic
boundaries, and its themes of love, death, and redemption transcended
all barriers.
In
the present day, its harder to identify the ties that bind us – call
it social cohesion, national identity, a sense of community – however
we define that set of characteristics which make us Australian, these
days it seems easier to define it by what its not, rather than what it
is.
And
that’s a pity.
When
I was a girl, we were much more certain about what tribe we belonged to.
We learned to rub along together at the local public or parish school
– Catholics fought with Protestants on the way home from school,
and on Saturday mornings, nuns belted us across the fingers for not doing
our piano practice. Mum murdered a lamb roast for Sunday lunch, and Dad
listened to the cricket on the radio, and dreamed of being Don Bradman.
How
simple it all seemed.
Sociologists
such as Hugh Mackay have written a great deal about the loss of trust
in our major institutions. The church, the media, government, the police,
business –and even our best beloved institution – sport - have
taken a hammering in recent years.
And
as the old verities faded, new ones emerged – for business, the rise
of corporate governance as a key organising principle for boards, economic
rationalism, globalization, and the boom and bust of the dot com have
all changed forever the way we think about business.
For
too many Australians however the new verity is “Trust No-One.”
Now
each of our important institutions lost trust for different reasons –
the Church through a series of child-abuse scandals, cricket for match-fixing
and bribery, rugby league for becoming a business instead of a game, politicians
for just about everything, business because the social compact between
employer and employee evaporated under the pressure of globalization,
and so on and so on.
And
in these days of instant communication, where everyone knows everything
as it happens, the punters have connected the dots and decided that they
can’t trust any of us, even those of us who thought we were behaving
rather well.
And
the question I want you to consider is “Does it Matter?” - should
business care that Australians seem so out of kilter with each other and
cross with any group that remotely resembles elites.
In
my view, it matters a great deal.
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