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Page 1 of 4 Dept
of Immigration & Multicultural Affairs Conference - November 14th,
2000
When
Jack Welsh, the widely admired CEO of General Electric was in Australia
recently, he was repeatedly quoted as saying that ideas are the currency
of the future - that the winners in the new economy will be old economy
companies who have captured the best and brightest ideas people and used
their skills
to transform the traditional bricks and mortar blue-chips into highly
creative, ideas-driven organisations.
He
is not alone in that view.
At
Saatchi & Saatchi, we dropped the word advertising from our name several
years ago. Our goal now is to become the hottest ideas shop on the planet.
Those ideas may manifest themselves in advertising, but they may find
expression in many ways unrelated to advertising.
For
example, we run a biannual global Innovation in Communication competition
and part of the prize we offer is the marketing savvy to get those innovations
to market quickly. It's a win-win situation - we get to see what's out
there first and new products are brought to market more quickly than would
otherwise have been possible.
Our
most recent winner was a company called Peratech, named after the substance
they invented, which can detect, measure, and respond to human touch.
Peratech is a lightweight, malleable substance, which in composite form,
looks like dark grains of sand. By the light touch of a fingertip, Peratech
can be transformed into a metal like conductor that can detect, measure,
and respond to human touch on almost any surface.
So,
in the future, we can imagine a roll-up keyboard, for instance, or a T-shirt
that measures bodily functions.
Now
that's a long way from making ads, but is it absolutely relevant to being
the hottest ideas shop on the planet? You bet it is. It transforms our
vision statement from an idle boast to a living, breathing reality that
makes all of us who work there very proud.
As
we emerge from the knowledge economy, there is now widespread discussion
of the notion of ideas as the currency of the future, and as we emerge,
blinking into the sunlight, after the long night of the dot.com revolution,
we now know that knowledge in, and of itself, is not the answer to anything.
It is the transformatory nature of the ideas applied to that knowledge
that creates change, not the knowledge itself.
If
the web taught us anything, it's that there's a lot of useless information
out there, and for the average punter, it can be pretty daunting trying
to figure out what's useful and what's just crap. Now virtually every
dot.com has had to stagger off for a bit of a lie-down, and for many,
it's terminal, but the learnings from our experience of the last few years
are invaluable.
I
think Jack Welch is right - it will be the big, old blue chips that will
benefit most from these learnings and they have the resources to keep
experimenting. The smart ones are already out there, picking up the bruised
and battered twenty-something dot com-ers, hosing them down, halving their
salaries, and setting them to work again - this time with a much clearer
endgame in view.
Now
what has any of this to do with productive diversity? Everything - I would
argue.
The
legacy of the dot com generation is a lot more than Hawaiian shirts and
cappuccino machines in the office.
One
of the most intriguing aspects of the dot com revolution was that its
foot soldiers were very young, both male and female, and that, in Silicon
Valley at least, a disproportionate number of them were Indian or Asian
– none of these groups have been widely represented at the top levels
of business in the past. And this group of people - who seemed not to
own a suit between them - managed to create the most amazing stock-market
bubble the world has ever seen, and a whole bunch of boring, middle-aged
men in blue suits couldn't wait to pelt them with money.
Now
the men in blue suits weren't wrong to do this - they recognised that
what this ragtag band had in abundance was ideas - something the men in
blue suits didn't have a lot of, but could still recognise when they saw
it.
It's
why Jack Welch is so smart - he realises that the job of management in
the new millennium is to recruit, train, promote, and keep ideas leaders.
Ideas leaders will rarely be CEO's - management is not what they're good
at, but ideas leaders are wealth creators - they are catalysts for change.
They are restless and passionate - so they don't want to stay anywhere
for very long and the task for management is to prevent them from becoming
bored and wandering off.
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