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Page 3 of 4
For
us, the task is urgent because ideas are all we have to sell and that
would be true for any service organisation, but increasingly it will be
true for all business.
In
an age of parity products, where almost any service or product can be
replicated in a matter of months, the speed with which we can get ideas
to market will define all successful companies - whatever the business
they're in.
And
all of us have a responsibility to help business through this paradigm
shift. The Australian dollar has been ruthlessly punished in recent times,
and as far as anyone can pinpoint a cause, the problem seems to lie in
the perception of Australia as an old economy. Australia has done well
in attracting lots of high-tech multinational companies to use us as a
regional headquarters, but this increasing number has not been sufficient
to shift perceptions of us as an old economy.
Rather
the problem seems to lie in our failure to spend enough on research and
development, our failure to retain our best ideas in Australia, and our
failure to adapt quickly enough to the nimble, ideas-driven culture that
is the hallmark of new economy companies and countries.
There
is a strong streak of anti-intellectualism imbedded in the Australian
psyche that makes the transition harder for us than perhaps it needed
to be, but get there we must if we are to thrive and prosper.
Fortunately,
much good work has been done already in the public sector, and particularly
in education, to prepare business for the task of managing the diversity
needed to create new economy countries and companies.
As
Chair of the TAFE Board in NSW, the world’s largest provider of vocational
training and education, I'm proud of the progress we've made in incubating
the principles of diversity within our Institutes, and driving that diversity
to deliver new ideas, new jobs, and new industries.
Let
me cite just one example.
This
year, the New England Institute of TAFE, in partnership with the Toomelah
Aboriginal Co-operative won the Prime Minister's Award for Business and
Community Partnerships. Together we founded the Euraba Paper Company,
which manufactures high-quality art paper from cotton waste.
Euraba
began as a gleam in the eye of one TAFE teacher, who won a Churchill scholarship
to study paper production among indigenous peoples in Central America.
He returned to Boggabilla, and working with the Toomelah Aboriginal Co-operative,
they established Euraba several years ago. There were nine foundation
employees - all of them indigenous women and for all of them it was their
first job since working as teenage domestic servants 20 or 30 years ago.
Euraba
now employs 16 people and is growing from strength to strength. It's a
wonderful success story for the environment, for jobs, for regional Australia,
and for indigenous people, and most importantly, it's a tribute to the
power of ideas.
TAFE
is sharing its knowledge of diversity in action with training programs
that equip managers with the skills to develop and implement their own
diversity programs, and I know we have been a contributor to the formal
process of Productive Diversity which is the focus of so much discussion
at this conference.
Now
I've talked a lot about ideas leaders thus far, but obviously not everyone
from a different culture or background is an ideas genius, just as every
middle class, middle manager is not necessarily totally bereft of ideas,
but the notion of complementarity described by Cope and Kalantzis, is
absolutely fundamental to the development of a currency of ideas.
If
we want to give ourselves the greatest number of opportunities to capture
new ideas then we need to be sure that we’re drawing on the knowledge
and skills of our diverse workforce to capture new markets both in our
immigrant communities and overseas.
If
Australia is to become a truly globalized, new economy country, then we
need the skills to operate in other languages and cultures. Our multicultural
heritage is a strategic tool that gives us a significant edge over mono-cultural
countries such as Japan or China. Our failure to exploit this strategic
advantage is costing us money.
Now
the good news for business, of course, is that it doesn't have to tackle
this paradigm shift alone. Virtually all our major educational institutions
have the capacity, and indeed, the earnest desire to share everything
they've learned in both the practice and teaching of the principles of
productive diversity with business.
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